Source:
The Register Hardware |
May 14 2013, 2:27am CDT
Cupertino is reportedly planning changes to Applecare with a move towards shop-based iDevice repairs and a potentially lucrative subscription service scheme. The AppleCare and AppleCare+ schemes look likely to be overhauled in America this autumn, with ...
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Source:
Slashgear |
May 13 2013, 11:48am CDT
Apple is looking to change up its AppleCare warranty system with a few big changes that will affect customers, as well as Genius Bar employees at Apple retail store locations. It’s said that the changes will cut cost ...
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Source:
The Unofficial Apple Weblog (TUAW) |
May 13 2013, 11:32am CDT
When my iPad 3 was acting funny –– and by that I mean a sleep/wake button that would only work on every third press -- I made an appointment at the Genius Bar at my local Apple Store. Fifteen minutes later I walked out with a brand-ne ...
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Source:
ZDNet |
May 13 2013, 10:47am CDT
Summary: The EU has been on Apple's case against its "unlawful" warranty practices. A new report suggests the iPhone and iPad maker may switch to a subscription-based model. The EU has in recent years criticized ...
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Source:
iLounge | Formerly known as iPodlounge |
May 13 2013, 9:35am CDT
Apple informed staff at a recent town hall session that major changes would be coming to the AppleCare and AppleCare+ programs this fall, according to a report. Many of the changes will apparently focus on in-house repairs — instead of excha ...
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Source:
MacLife |
May 13 2013, 7:44am CDT
Apple CEO Tim Cook recently promised big product announcements for the fall, and along with whatever Cupertino has in store for us, the company's AppleCare service appears to be changing as well. AppleInsider reported Friday that the App ...
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Source:
IT Pro Portal |
May 13 2013, 6:59am CDT
New changes are in the works for AppleCare, Apple's service and support plan that combines hardware warranties and technical support for product purchasers — can you say Genius Bar, anyone? And in a bit of a departure from the usual way this ...
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Source:
Macworld UK |
May 13 2013, 6:28am CDT
Apple has plans to repair more iPhones in store rather than exchange a broken iPhone for a refurbished one. This could see customers paying for a part rather than a flat-fee for a complete replacement. The revelation was made at a Town Hall session o ...
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Source:
Softpedia |
May 13 2013, 4:57am CDT
In an effort to cut down costs as well as provide a better experience for customers, Apple next month will update its AppleCare service with a number of changes. The biggest change, according to a person with knowledge on the matter, will be in th ...
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Source: HT4U.net | May 13 2013, 3:19am CDT
Eigentlich läuft es für Apple aktuell recht gut. Der Umsatz steigt, man befindet sich seit langem in der Gewinnzone und dennoch will das Unternehmen Kosten einsparen und mit einer neuen Service-Struktur im Herbst an den Start gehen. Dies geht aus einem ...
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