360° Coverage : Apple Store "Geniuses" Inspire New GM Policy

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Apple Store "Geniuses" Inspire New GM Policy
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Apple Store "Geniuses" Inspire New GM Policy

Nov 27 2012, 2:00am CST | by

GM experts won't be called "geniuses" though

General Motors has set up a new policy that requires every one of its dealerships have at least one expert that can help train new vehicle buyers about the in-car technology. According to Reuters,...

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1 year ago

Apple Store "Geniuses" Inspire New GM Policy

Nov 27 2012, 2:00am CST | by

GM experts won't be called "geniuses" though

General Motors has set up a new policy that requires every one of its dealerships have at least one expert that can help train new vehicle buyers about the in-car technology. According to Reuters, Apple's Apple Store "genius" concept is similar to GM's new program.

When you buy a new car, the process is admittedly still incredibly antiquated. For such a major purchase, a lot of questions about the technology remain unanswered. Compare that to buying a computer at Best Buy or the Apple Store, for example.

The problem, according to GM, is that even though the sophistication of in-car systems has significantly increased, the dealerships have not kept up-to-date.

As GM's manager of the connected customer team Mark Harland told Reuters, "You see a lot of people get into the vehicle, and they can't figure out the damned system. They get frustrated, and they get online and bash it, and that ends up on J.D. Power and Associates."

So now, every dealership must have one person or more who knows everything about MyLink, CUE, and IntelliLink. In addition, the company is adding a dedicated section of its call center to specifically address questions about in-car technology.

GM is at the forefront of in-car advancements. It is quickly making OnStar a standard feature, and before too long it will not be uncommon to see new cars equipped as roaming mobile hotspots.

"It's not good enough to just give someone a set of keys and say, 'See you later.' We need to help people with the technology," said Harland.

Via Chicago Tribune

 
Update
7

6 days ago

Apple to Release iOS 8 Beta 5 on August 4th, iOS 8 Beta 6 on August 15th?

Jul 23 2014 1:45pm CDT | Source: iClarified

Apple will release iOS 8 beta 5 on August 4th and iOS 8 beta 6 on August 15th, according to a new report from BGR. The site has correctly predicted beta firmware release dates in the past.According to our sources, Apple is nearing the end of the beta testing cycle for iOS 8. We are told that the company plans to seed iOS 8 beta 5 to developers on August 4th, and a final version of the OS, iOS 8 beta 6 on August 15th. After that we mo ...
Source: iClarified   Full article at: iClarified
 

 
Update
6

1 week ago

Should you upgrade to Apple’s iOS 8 beta 4 or OS X Yosemite developer preview 4?

Jul 22 2014 9:46am CDT | Source: App Advice

Note: This is the fourth and final report about whether the time is right to upgrade to beta versions of Apples two new operating systems, iOS 8 and OS X Yosemite.IntroductionOnMonday, Apple launched iOS 8 beta 4 andOS X Yosemite developer preview 4. It should be a few more weeksbefore final versions become available to the general public.When will that be? If recent history is any indication, expect both new op ...
Source: App Advice  Full article at: App Advice
 

 
Update
5

1 week ago

Apple releases iOS 8 beta 4, OS X Yosemite developer preview 4

Jul 21 2014 11:56am CDT | Source: App Advice

Apple has pushed out iOS 8 beta 4 to developers. The update is available for download over-the-air (OTA) and on Apples developer page. The beta arrives two weeks after the last update was released.This was a quick turnaround between the release of iOS 8 beta 3 and iOS 8 beta 4.Last year, iOS 7 beta 4 was released 21 days after iOS 7 beta 3. In 2012, iOS 6 beta 4 followed iOS 6 beta 3 also after 21 days.Our source at Appleconfirmed last week that July 28 would be the date for the next iOS 8 beta ...
Source: App Advice  Full article at: App Advice
 

 
Update
4

2 weeks ago

Apple is set to release iOS 8 Beta 4 on July 28

Jul 14 2014 10:42am CDT | Source: App Advice

Apple is likely to release iOS 8 beta 4 to developers on Monday, July 28. The company released iOS 8 beta 3 on Monday, July 7.Last year, iOS 7 beta 4 was released 21 days after iOS 7 beta 3. In 2012, iOS 6 beta 4 followed iOS 6 beta 3 after the same number of days.Our Apple source confirms that July 28 is the date for the next release. However, they note that this date could be moved forward by one week. In ...
Source: App Advice  Full article at: App Advice
 

 
Update
3

5 weeks ago

Should You Upgrade To Apple’s iOS 8 Beta 2 Or OS X Yosemite Update 1.0?

Jun 18 2014 9:45am CDT | Source: App Advice

Note: This is the second in a series of reports about whether the time is right to upgrade to beta versions of Apple’s two new operating systems. We’ll publish a new report soon after the release of each update.IntroductionThe second iOS 8 beta is out of the gate. So too is OS X Yosemite Update 1.0, which is actually the second beta version of Yosemite that Apple has released. It will be a few months before each becomes available to the general public.When will that be? If rec ...
Source: App Advice  Full article at: App Advice
 

 
Update
2

7 weeks ago

Should You Upgrade To Apple’s iOS 8 Or OS X Yosemite?

Jun 5 2014 8:48am CDT | Source: App Advice

The first iOS 8 beta is out of the gate. So too is OS X 10.10 Yosemite Preview. It will be a few months before each becomes available to the general public.When will that be? If recent history is any indication, expect both new operating systems to arrive in September or October. In the case of iOS 8, it should drop right before Apple releases the so-called iPhone 6.Last year, Apple released six iOS 7 betas before launching the GM, or Gold Master edition. One year earlier, iOS 6 went through fou ...
Source: App Advice  Full article at: App Advice
 

 

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<a href="/latest_stories/all/all/6" rel="author">Mark Raby</a>
With more than 10 years as a professional writer, Mark Raby has an undeniable pulse on the latest trends. From the quiet rumors to the breaking news of the day, his eagle eye is always focused on the newest scoop and figuring out how and why the big newsmakers are noteworthy and relevant. He is based in New York City.

 

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