Nov 25 2012, 2:00am CST | by Mark Raby
"The NTSB requires effective, reliable and stable communication capabilities to carry-out its primary investigative mission and to ensure employee safety in remote locations," the agency wrote in a statement.
It isn't the biggest government agency. With only 400 employees or so, Blackberry maker Research in Motion will hardly feel the effects. But it does add to the narrative that RIM is having trouble holding on to what were once its most loyal and locked-in customers.
What’s interesting is that the story of a giant organization ditching Blackberry in support of a new smartphone platform isn’t truly worthy of making a big headline anymore. That may have been the case a couple years ago, but these days it seems about as surprising as a company upgrading from Windows XP to Windows 7 — it’s just the normal thing to do in this smartphone environment.
When it comes to government agencies, though, any kind of switch like this is more significant. It took many of them a while to feel confident enough to expose their sensitive information to a Blackberry, and while that hasn’t changed product demands most certainly have. RIM simply has not been able to keep up with the new trends in the industry. In addition, because the market has radically shifted away from the BlackBerry, ICE says it is no longer meets the demands of its agents.
RIM issued a statement saying that it is “committed to the mobility needs” of government agencies in a previous statement last month. The company claims it still has more than a million government employees on Blackberries.
With more than 10 years as a professional writer, Mark Raby has an undeniable pulse on the latest trends. From the quiet rumors to the breaking news of the day, his eagle eye is always focused on the newest scoop and figuring out how and why the big newsmakers are noteworthy and relevant. He is based in New York City.
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