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360° Coverage : Ex-Apple Store Employees Dish On Corrupt Practices

10 Updates

Ex-Apple Store Employees Dish On Corrupt Practices

Aug 22 2012, 6:35pm CDT | by

Is this commonplace for the retail chain?

You can expect to find all sorts of underhanded deals and intentional headaches at retail channels across the country, but when the stories come from one of the most polarizing companies on the...

Filed under: rumors

Full Story below YouTube Videos

 
 

Update
10

35 minutes ago

First look at Apple Store

Source: NEWS.com.au  |   May 22 2013, 11:54pm CDT

The new Apple Store in Rundle Mall is opening Saturday at 10am. Source: adelaidenow ADELAIDE'S first Apple Store has been unveiled overnight ahead of its opening on Saturday. Hoardings have been removed to reveal the glass f ...

Continue reading on: NEWS.com.au  More like this

 
Update
9

9 hours ago

Apple now allowing Paypal payment for Apple Store purchases (in Germany)

Source: The Unofficial Apple Weblog (TUAW)  |   May 22 2013, 3:28pm CDT

German users have noticed one other change from the Apple Store downtime last night, and that is that Apple will now accept Paypal payments their Apple.com store. You could previously use Paypal as a payment service on the iTune ...

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Update
8

13 hours ago


Quote:
"Apple is trying to get people to sign up for Apple Care for $99 and to rely on their services at the Apple store"


Source: MarketWatch

 
Update
7

Gallery: "Apple Store" (10 images)

FRANCE-SOCIETY-GAY-MARRIAGE-PRINTEMPS-FRANCAIS-APPLE-PROTESTApple Store Soho Presents: Meet The Developer Gwyneth Paltrow - Apple Opens Store In Berlin

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Currently Trending

 
Update
6

10 hours ago

Apple retail stores - 12 years later

Source: The Unofficial Apple Weblog (TUAW)  |   May 22 2013, 1:46pm CDT

On May 19, 2001, the first two Apple retail store opened up for business. One was located in McLean, Virginia while the other was situated in Glendale, California. At the time, there were no shortage of critics who expressed serious doubt as t ...

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Apple applies design changes to online store

Source: The Unofficial Apple Weblog (TUAW)  |   May 22 2013, 11:15am CDT

It may not seem like all that much changed after last night's Apple Store downtime , but the company actually made a number of design changes that , according to MacStories editor Federico Viticci, bring ...

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16 hours ago

The Apple Store goes down, comes back up loaded for Fathers Day

Source: The iPhone Blog  |   May 22 2013, 8:17am CDT

During the night, when a lot of you were sleeping, the Apple Store went down. Sadly, there's no new goodies to report, but when it came back up it's loaded and ready to go for Apple's Fathers Day promo. With Fathers Day coming up, w ...

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19 hours ago

Apple Store down, new products coming?

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The Apple Store is down this morning, with the usual "We'll be back" greeting customers attempting to buy something from the store. It's believed that the store has been offline since around 5am GMT. UPDATE: The Apple Store is back ...

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1 day ago

Apple to open new SF store

Source: Contra Costa Times  |   May 21 2013, 2:38pm CDT

Apple (AAPL) plans to open a new retail store in San Francisco to replace its nearly decade-old flagship store at Stockton and Ellis streets. According to a statement from the San Francisco Mayor's Office, the new Apple retail and customer ser ...

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39 weeks ago

Ex-Apple Store Employees Dish On Corrupt Practices

Aug 22 2012, 6:35pm CDT | by

Is this commonplace for the retail chain?

You can expect to find all sorts of underhanded deals and intentional headaches at retail channels across the country, but when the stories come from one of the most polarizing companies on the planet, it may turn more than a few heads.

Such is the case with an expose posted on Gizmodo at the behest of a couple people who used to work at an undisclosed Apple Store location. All the publication would confirm is that it was in the southwest, and the employee who had the most to say worked there six years.

The expose refers to the store at the most corrupt Apple Store location in the country. Among the antics he witnessed were employees giving away free computers, stealing phones, and intentionally destroying customer property.

The employee said it was common practice to damage an iPhone or wipe the hard drive of a Mac if the customer who brought it in was acting like a jerk.

The company was of course shielded because customers sign a waiver of liability for things like personal data when they bring in their device for service.

Another ex-employee from the same store confirmed the tales and the typical employee and management behavior.

Said the second employee of his former manager, "Lending computers out for over a month without any payment by manipulating inventory, issuing customer service exceptions for times when she would damage her products, and offering excessive discounts to receive additional favors outside of the workplace. She made quid pro quo an art."

You can check out the fully story below.

Via Gizmodo

 

Gallery: "Apple Store" (10 images)

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<a href="/latest_stories/all/all/6" rel="author">Mark Raby</a>
With more than 10 years as a professional writer, Mark Raby has an undeniable pulse on the latest trends. From the quiet rumors to the breaking news of the day, his eagle eye is always focused on the newest scoop and figuring out how and why the big newsmakers are noteworthy and relevant. He is based in New York City.

 

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