Oct 30 2013, 2:10pm CDT | by Bijon Kumar Pramanik
Of all Apple’s products, a simple $19 accessory which is being shipped with all the new phones, including iPhone 5S and 5C, is getting by far the worst reviews. The reviews go from “shoddily made” to ’complete disgrace”. About 67 percents of buyers gave it the worst rating, with the average rating of two stars.
There are many things wrong with this accessory, including the fact that it exists to begin with.
When Apple introduced the new cable with the iPhone5, this new cable became a connection standard, replacing the existing cable. People had to change not only their current cable but the docks and adapters. If you did not know, Apple does not have micro USB ports or cables like the rest of the world. To add insult to the injury, the new cable is breaking down on a regular basis. People complain about broken connectors, fried ends, failure to charge and many other problems.
Interestingly, only the cable sold through the Apple’s site gets such horrific reviews. Amazon customers, who are buying the same cable made by Apple, are mostly satisfied. About 55 percents gave the cable five-star review. They are even paying $1 less than if they bought it on Apple’s site.
Amazon is also selling its own but Apple-approved Lightning-to-USB cable, which sells for $14 and is getting excellent reviews.
Source: Business Week
Bijon Kumar Pramanik
Bijon Kumar Pramanik is an experienced technology writer working since years in the consumer electronics field.
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