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When Will Apple Fix iMessage Problem

Carriers can't fix this problem, Apple has to do it

Sep 16 2013, 1:41pm CDT | by

When Will Apple Fix iMessage Problem
Mashable

A number of users who send and receive text using an iPhone have ran into a problem with iMessage it can leave you not receiving text messages. The problem is one that Apple is reportedly familiar with and it happens when a person switches from using an iPhone to another branded device and doesn't turn off iMessage.

The problem comes when Apple still believes the person is using an iPhone in their backend, and when text messages come in since the users device is no longer an iPhone Apple doesn't know what to do with the message. Therefore, the message simply remains undelivered.

The people sending the message have no idea it's happening. One person experiencing the problem did some sleuthing and realized that it was only people using the iPhone it can get text messages through. In this instance, the affected user and just purchased a new non-Apple phone and never used an iPhone, but the person who had the phone number before had been iPhone user. Moral of the story is if a friend says they are not getting your texts and just changed phones, they may be telling the truth.

 
 
 

<a href="/latest_stories/all/all/3" rel="author">Shane McGlaun</a>
Shane is a self described car aficionado. He loves muscle cars, but also knows how green cars work. He has years of experience in testing cars and writes about cars with deeply felt emotions.

 

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